Well its now been 24 hours later and several phones later with no email with my receipt. To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. For more information about reviews on ConsumerAffairs.com please visit our The finished basement smell terrible as well. BBB is here to help. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. That's the Petro promise. A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. We're the only name you need to know for all your heating, cooling and other home comfort. The pipeline was put into trial operation on 1 October 2004, and the full commercial supply of natural gas commenced on 1 January 2005. I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. I am very happy I chose Petro Home Services. I am very confused given I was put on a payment plan that was meant to cover a year. No, Petro Home Services does not offer eco-friendly accreditations. Whatever it was, they fixed it. The company that owns the largest supplier of home heating oil on Long Island and in New York City warned yesterday that it may declare bankruptcy because its Petro subsidiary hasn't been able to pass on soaring fuel oil costs to its customers. Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. No, Petro Home Services does not offer a senior discount. There was no cost, we have a contract with them. Star is the nation's eighth largest retail propane distributor, serving approximately 200,000 customers throughout the Midwest and Northeast. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. Put $0 down on the latest energy-efficient systems. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Worst company if you need customer service. Find your local office: See what services and offers are available in your area. $60K-$65K Per Year (Employer est.) The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. Although I signed with them in November I had my first delivery 1-11-22. International Association of Better Business Bureaus. They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. Unacceptable. *Some services may not be available in all areas. Copyright 2000 - 2023 Star Group, L.P. | The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. We value your privacy. This was the ceiling price we were quoted in summer 2022. Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. Petroleum Services Ltd. Petro Service Limited is pleased to announce its intent to purchase K. W. Petroleum Services Ltd. Petro Service Limited is pleased to welcome Edmonton Pump Service Ltd. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. Why is Petro Oil So Expensive It all comes down to the plans that they are offering their customers actually. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. I opted to do a payment plan where I would make monthly payments across 12 months rather than pay after delivery. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Petro Holdings, Inc. operates as a holding company. Petro Holdings serves customers throughout the United States. BBB Business Profiles may not be reproduced for sales or promotional purposes. Copyright 2022 Consumers Unified LLC. History. Find your local office: See what services and offers are available in your area. I am worried that the floor has been terribly contaminated by leaked oil although I kept absorbent paper under which I replace daily. Total repair was diagnosed and fixed quickly. Well guide you through the process. We offer everything from home safety to energy saving tips. Star Gas Partners, L.P. First time home buyer, first time using oil boiler based baseboard heating. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. Business Profile Petro Home Services Fuel Oil Multi Location Business Find locations Contact Information 650 Knowles Ave Southampton, PA 18966-4102 Get Directions Visit Website (800) 645-4328. I lost my heat on Sunday November 20, 2022. 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We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. Punctual arrival, no-nonsense work, and good cleanup after. Called later to let me know they were not coming. Enjoy reading our tips and recommendations. How to Market Your Business with Webinars. eugene P. Got a new house and inherit the name of the heating oil provider from a sticker on the burner. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. Who is the owner of the PetroChina gas pipeline? I emailed to the email address appeared on the new customer solicitation letter. Petro Home Services shares common values with our partner Habitat for Humanity as were both committed to helping families feel safe and more comfortable in their homes, said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. BBB accredited since 8/21/2019. The company delivered oil even though there was lots of snow. K.W. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. They installed a new boiler or furnace for oil. I was with them for 12 years. Regards, Petro Home Services. I am on my 3rd day with no heat or hot water with pneumonia. Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. They're reliable. Maybe I need a better home address. They are professional. Petro is the best. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. I left the company. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. This is a multi-location business. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. As of June 2007, the companys largest shareholders were Capital Research and Management Company (a Capital Group company), with 7.3%, and Barclays, with 4%. Service call was under contract so no charge for the call. Deliveries are automatic and we never run out of fuel. Petroleum Services Ltd. joined the Petroservice team in August 2019. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. I use and would recommend them to anyone. Talked to them on the phone (twice). I am an unhappy customer and I know I have choices and using this company is my worst choice. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. Get buying tips about Utility Companies delivered to your inbox. Had our heat back in no time. It was an electrical connection that was causing my lack of heat. I also was given a $125 credit as a new customer. In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. Petro also owns Meenan, Champion and Griffith. When did Petro Canada merge with Suncor Energy? Just got oil delivery. Unsubscribe easily. 7 Where are the petrol stations owned by Shell? Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. Be the first one to find this review helpful. Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. from Massachusetts to Virginia. time, or property do not do business with Petro. Petro = petroleum gasoline. Our content is intended to be used for general information purposes only. STAR GAS ANNOUNCES SEVEN ACQUISITIONS I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Founded 1903 With Angi since July 2012. Not only was he courteous and very knowledgeable about the problem, but he was also able to Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. They need to have a more competitive price. Home Services in Phoenix, AZ. I have to give a star and giving this company one is is way too much. October 19, 2004. Put $0 down on the latest energy-efficient systems. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. Shame on us for not checking sooner but the bottom line is that they have been gouging us on pricing over 50% higher than the average in the area. Customer Reviews are not used in the calculation of BBB Rating. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. I had a few red flags but since I was locked in I became stuck with them. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). Category heating & air conditioning/hvac, heating . expression. That's peace of mind. Get oil when you need them without contract. In November 2017, J.A. We offer everything from equipment installation, to repairs and replacements. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Air conditioning services and equipment to keep you cool. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. Hence the high price. See BBB rating, reviews, complaints, request a quote & more. BEWARE. Maspeth, NY 30d+. I had to call every time to get it. Yes, Petro Home Services offers warranties. This company want to charge for everything. How do I know I can trust these reviews about Petro? Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. This company tells you everything that makes one feel using this company will be the right choice. It is now 7:01 PM and I am still waiting for them to show up. Was told the tech would be out to today. Services, Home & Commercial Services, Emergency Services. You can rely on our experts to take care of many other home comfort services, too and our dedicated team is always working to provide better service. According to the tenant, it was just an annual service visit. Customer Service Supervisor. I left them in December and went with another energy group. Was suppose to show up this morning and no show again. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. He was very professional and was able to asset the situation and solve it quick. heating & air conditioning/hvac, plumbing, heating oil companies. Its location on this page may change next time you visit. Service Technician. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? I have not heard from him yet. It went great - repairman was courteous prompt and professional, It was a repair on an electric dryer that was under warranty, Petro did a very good job and arrived within their time window. Come May I receive a bill for just under $2000. Petro Home Services. I am told someone will have to call me to do this. This business is in an industry that may require professional licensing, bonding or registration. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. A link has directed you to this review. Love their staff. 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Called for service at 7:30 Monday morning. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Petro Home Services is currently rated 4.6 overall out of 5. The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. K.W. They don't cover items that are expensive and break. Petro Home Services - Home Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. I used Petro Heating and Air Conditioning Services to fix something. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Generators, Chimneys, Indoor Air Quality, Service Plans, Environmental Boiler serviced Corroded pipe repaired etc. "Petro customer. Who are the largest shareholders of Petro Canada? I would never use them in the future. Home heating oil and propane services. I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. Bloomberg Wall Street Week, hosted by David Westin, is a reinvention of the iconic Wall Street Week, which aired on PBS for over 30 years and was hosted by late financial journalist Louis Rukeyser. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. When autocomplete results are available use up and down arrows to review and enter to select. He Service was taken care of quickly. heating & air conditioning/hvac, heating oil companies. Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather Might convert to gas. Petro staff is always courteous, professional and does the job right the first time. When autocomplete results are available use up and down arrows to review and enter to select. All Rights Reserved. Petro Home Services. They also charged me tax and i had to fight them on that. the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. It went well. Snaps (money) on the petro(l) (gasoline). Fixed everything, explained how to use system. I have fairly new furnace. Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. Minimum 15 minutes delayed. Find your local office: See what services and offers are available in your area. Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. Star Gas Partners LP said that another reason for Petro's financial difficulties . With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers Fantastic! The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Unsubscribe easily. As a matter of policy, BBB does not endorse any product, service or business. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. You wait up to an hour to talk to anyone on the phone. They have not kept their word and they care nothing about the time they make you wait. He is also pleasant, helpful and willing to answer questions. Petro served my tenant. When autocomplete results are available use up and down arrows to review and enter to select. They are trying to FORCE us to pay them for product we did ask for and cannot use - NOT TRUSTWORTHY or FAIR BUSINESS - STAY AWAY! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Put $0 down on the latest energy-efficient systems. Woodbury, NY Easy Apply 19d. They have been servicing our house for 20+ years. Data Provided by Refinitiv. They called at 2:30, said they had one stop before me and would be here around 3:30. Need to file a complaint? Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. 11/27/2018. Well start sending you the news you need delivered straight to you. I ordered oil on January 25th 2022 100 gallons for $325. Who is the CEO of Petro home services? Petro Home Services. Their parent company, Petro is rated an F on the BBB. Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. They are very reliable and prompt when there is a problem. Save the money with fuel and hire technician for service when needed. 6 Who are the largest shareholders of Petro Canada? They are definitely over priced even when you're locked into a contract with them. Yes, Petro Home Services offers emergency services. PETRO OIL YOU ARE NON TRUSTWORTHY.. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. We continue to plan and build for the future; the future of the industry, the future of our customers business needs. Love that Petro has great people working for them. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. Oil & Propane Delivery, Heating, Cooling, Plumbing, We use cookies to ensure that we give you the best experience on our website. Petro Home Services is America's #1 home heating oil and total comfort services provider. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. Need to find a different location? It was covered under my Service contract. Deliveries are automatic and we never run out of fuel. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you Technician was knowledgeable and thorough. Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. 9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. Over millions of years under high pressure and high temperature, the remains of these organisms transformed into what we know today as fossil fuels.
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