How could they have known it was/is a "knock off"???? To get unbanned, file an appeal by reaching out to customer service to get your account back if you think Mercari made a mistake. When setting your listing price, you can also see your payout upon sale, which makes it easy to know how much youll actually be making. Dont forget to think about shipping weight and packing also! The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. Coach Purse On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. I would say that 50 percent maybe more of the jordans on mercari are fakes. Heres the real Scam If they dont ship, and you get angry and want to write a bad review, you cant. tracking number incorrect, ordered a few weeks ago, still hasnt come. It was the weekend and I could not do it. violence, racism or discrimination aren't allowed (determined at our I have several items I need to sell. Customer service is horrible. Mercari doesnt go the extra mile to ban or punish scammers. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. damages or other harm or liability; Prescription medicines or devices, pharmaceuticals, or behind the The details section helps Mercari surface the right products for shoppers, so make sure you fill out these 4 questions. I have not done any buying or selling on the web,. To be submitted within 24 hrs. If an item is damaged, disclose this very early on. I purchased 2 working computers, got one, it was dead. I feel as if I have been scammed not only by the seller, but Mercari too! They get to keep items, Get them for free and MEcari does nothing to protect the seller. etc., etc.. No way! Confirm employees after the finished product. Do note that this means you will need to provide additional identity verification. If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. This has been the continued statement from them when I reach out- cancel the dispute or the account will be canceled, till then the account is frozen. Good info. Press question mark to learn the rest of the keyboard shortcuts. And they said yes it would fit yours. Some of my items are STILL listed. of highest caliber, I thought you might want know, and move to correct these minor blemishes. They will hold your money until it gets to you. Yes, you can trust Mercari but not the sellers/buyers on their platform. First one arrived and would not power up. E-cigarettes, e-hookahs, or other vaporizing instruments that contain Save yourself some real money and buy on eBay. Hopefully they contact you about it. AFTER 2 DAYS THEY SAY THEY CANT FIND MY ACCOUNT. The customer service is TERRIBLE and they will allow people to scam you, stalk and now apparently you must RE-verify your device, DESPITE BEING a Highly trusted seller! Mercari prohibits the listing or sale of any item that is set forth in the They actually follow through with their protection. Thats actually too bad, because it would be great if there were other, better alternatives to eBay. Hi, special mailing or handling instructions must be sent using the ship on The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. imho. Question for you: Can I pay or get paid with PayPal? I wanted to add my negative review here along with ALL the other bad reviews of Mercari. now returning it for no proper reason and they approved her request When comparing Mercari vs eBay vs Poshmark, Mercaris fees fall in the middle. I provided proof of my item authenticity also. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-banner-1','ezslot_5',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. I went to customer service and essentially was shut down telling me there was nothing they could do. To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-leader-3','ezslot_16',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); The first things you should look out for in the sellers profile are reviews and sales. Come up. protection", Listings that make false health claims or misuse terms (such as "virus", However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. Taxidermy, wet specimens or trafficked materials (such as ivory or shark USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. So yes they do take the money before you rate the seller. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! At the cost of those of us that have not stood up and challenged them. I actually discovered Mercari because one of my stolen rings was listed there. Mercari provides its users with an environment where they can trade safely and securely. This item was not damaged in shipping. Note: Kitchen cutlery and multitools that include knives are Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. All we did was to buy a product off of the Mercari platformwe were required to create an account. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. Reselling and rehoming unused items both help you declutter your own home, and reduce the amount of waste the planet is choked by. While some activities can seem normal to you, Mercari might have some rules against them. Look. Did you check the seller reviews and description before buying? Bunch of thieves that dont give a f*** about you once they get your money. Seasoned sellers send out offers every week if not daily to nudge interested users into purchasing. The shirt that was sent to me came from a replica site and I had photo evidence of that . So Im sitting here now thinking what my best option is as far as how to report this so I get reimbursed. According to Mercari, theyll not release payments until the buyer receives the item, confirm and rate the seller. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. I have sold more then buy Try it for yourself, register for free, and enjoy a 14-day trial with no commitment or credit card required. Only after you rate they release it. Describe if there are any drawbacks to your item. not going to use it again. Agree with you reselling platforms dont investigate or penalize enough for replicas - and many buyers wont know the difference - including me (lol) - so I dont buy luxury that way. I can not do an offer nor accept one now. Banking services provided by Piermont Bank, Member FDIC. Im also so grateful that Arslan posted such detailed info. Mercari actually won't even let you list a replica. If you need help, follow these steps to get in touch with them: As a seller getting your account suspended is no easy thing to handle. I was ALARMED and compared the shirt to my authentics and got it authenticated from an outside service as well and both confirmed that it was a fake shirt . Ive reported it to Disney, Hulu and Netflix. I am a bot, and this action was performed automatically. Heres the recommended shipping method based on package weight and size: If you ship locally, you can skip the meetup for a small fee, and an Uber driver will deliver your package for you at a time that works for your schedule. If you as a seller skip this step, Mercari will automatically rate the transaction with five stars. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. This could include: "Imitation Apple earpods" The people you talk to on the phone are just the customer service people. I've learned my lesson on listing items before I get all the accurate information. And if ur saying 3 days is plenty of time, youve obviously never seen a fake Luis Vuitton belt. I had the same exact issue. The S&P index shows Mercari in a steep downward decline. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-mobile-banner-2','ezslot_14',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0'); Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. Once shipped, the seller confirms the shipment. I also luckily had some other Gucci products and I was able to send them side by sides of tags etc to prove it was a replica and the seller was in no way penalized. I received synthetic hair today not worth more than $10. The first thing youll do is add basic account information. How to Make Money Editing Videos in 2023 (Ultimate Guide), How to Make Money on Upwork Without Skills (11 Best Gigs), How to Make the Perfect LinkedIn Profile (Career Expert Tips), How to Invest in Real Estate without Being a Landlord, Biggest Resume Mistakes People Make & How to Avoid Them, What is House Hacking? The button fell off as well . Prohibited Mercari Items - Items that will get you banned from Mercari. However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. Still waiting for an explanation of how my card was used. I have an item I want to return for the reason it is not as described. Then check out our in-depth Mercari review article! There is a 10% selling fee for each item on Mercari.